| Issue ID | 1289853 |
| Internal NHTSA # | 10873880 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 28/05/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My m. B. 2009 has only 52690 miles, rarely driving. On may 28th, 2016, my wife drove the car to see her cousin, when got out at 10:00pm, car was not starting, battery was ok, light on, radio on, windows not on. Needed to wait until monday morning, towed to dealer: eis steering lock failed, cost $1121. 88 for the eis. Service consultant advised many m. B has the same failure. Go to nhtsa, saw a lot of complaint with the same problem. Please investigate the incident and issue a recall with m. B., it's very unsafe for driving because it can happened any time, mostly night time with a female driver. Only m. B. Can repair the eis and it's very expensive. |
| Vehicle Mileage at Failure | 52690 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENDALE, CA |
| VIN pattern | WDDGF54X39RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |